Shipping costs may vary depending on location and store policies, as well as the quantity of items purchased. You can check the exact shipping cost by adding products to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be updated immediately and appear in your final price.Shipping costs may vary depending on location and store policies, as well as the quantity of items purchased. You can check the exact shipping cost by adding products to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be updated immediately and appear in your final price.Shipping costs may vary depending on location and store policies, as well as the quantity of items purchased. You can check the exact shipping cost by adding products to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be updated immediately and appear in your final price.Shipping costs may vary depending on location and store policies, as well as the quantity of items purchased. You can check the exact shipping cost by adding products to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will be updated immediately and appear in your final price.

We offer worldwide shipping.

We do not accept shipments to multiple addresses for the same order. If you would like products delivered to different addresses, please place separate orders.

You can find tracking information in your order confirmation or the shipping confirmation you received via email. If an order includes multiple items, each item may have separate delivery dates and tracking information.

Tracking numbers may take 3 to 5 business days to appear in the shipping company's system. Depending on the shipping option you choose, tracking information may not be immediately available, but please rest assured that your shipment will be delivered as expected. If your order has not arrived after 30 business days (U.S.) or 45 business days (international), please contact our customer service team.

Most deliveries are made on time. Tracking rarely shows "delivered," even when it appears you haven't received it yet. If your package's tracking information indicates it was delivered, but you can't find it:
1. Look for your package at the delivery location. Check your mailbox or any other place where you receive mail.
2. Check your Order Confirmation for the tracking status.
3. Access the tracking link in your Order Confirmation to find the local carrier delivering your package.
4. Contact your local carrier for more information.
5. Contact our customer service if you still can't find your package.

Currently, we only offer standard shipping for our products.

If the order qualifies for cancellation, there is no cancellation fee.

If you have a valid and active promo code, simply select the products you wish to purchase, add them to your shopping cart, proceed to checkout, and enter the offer code.

Unless otherwise stated, promotional codes can only be applied once. Only one promotional code can be applied per order.

We currently do not offer phone support or accept purchases from customer service. Please place your order and complete the transaction.

If you have any problems with your order, please contact us via our contact form within 7 business days of delivery to explain your complaint. Our customer service department will help you provide a replacement or refund if appropriate.
Under no circumstances is it necessary to return the item. Please note that if you return the item without our prior request, we will not be liable for any losses or additional costs resulting from an unauthorized return.

Currently, our items do not offer exchange options. If you have any complaints about your purchase, please contact our customer service team within 7 business days of delivery. If necessary, our customer service department will assist you with a replacement or refund.

After confirming via email that you qualify for a refund or replacement, we will process it within 7 business days of confirmation.
You will receive the tracking number for your replacement product(s) within 7 to 10 business days of confirmation.
You will receive your refund within 3 to 5 business days of confirmation. Please note that your payment provider determines when the refund will be credited to your account.

You may not recognize a charge for some reason. Follow the guidelines below.

1. For complete details about your order, please refer to your Order Confirmation.
2. Check if a family member or friend has placed an order with us using your information.
3. For more information, contact your bank.
4. Contact our customer service team for immediate assistance.

To protect your security and privacy, your bank cannot provide us with information about the reason for your payment decline. Please contact your bank directly to resolve these payment issues. We recommend trying again with another payment method. If the issue persists, please contact our Customer Service team for further assistance.

We only accept Visa, Mastercard, Discover, American Express and PayPal.

As soon as your order has been successfully placed.

We take the fight against fraud, scams, phishing, and identity theft very seriously. Contact our customer service team immediately if you receive any correspondence that you suspect is not from our store.

We adhere to the highest security standards to protect your personal information when accessing the checkout page and purchasing from our online store.
When purchasing online with your credit card, all your information is entered on an SSL-secured web page. Your information is encrypted with SSL and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

We partner with leading manufacturers to ensure the superior quality of each package, taking every aspect into account and performing a final check before shipping your entire order.
Our quality control specialists follow specific criteria for each product type, based on the identified issues and features.
We then complete the test form using these criteria, rate each component on a scale of 1 to 5 (from poor to excellent), and take notes.
All products must pass this testing process and obtain a minimum score of 80 to be packaged and shipped.